Family Dollar Stores, Inc. Reviews and Complaints ^{All Reviews}

User comment:

The Family Dollar #5805 located at 9605 Irvington Blvd, Houston TX 77076 workers are very unprofessional, ghetto, and never have more than one line open when there is a line of people leading down the candy aisle. They seem as though they do not care about their jobs or customer service overall. The manager Ms. Terry is allows this kind of harsh service that the customers are treated. There are times when I have walked in and thought that I was at a nightclub because the music is blasting throughout the store. This is because the cashier has her ipod hooked up on the register. The neighborhood is mostly Hispanic so I believe they feel no one really understands what they are saying about the community. It also seems as though they all know each other very well considering all they talk about is partying. The problem is being that they all get along so well they will most likely stick together should they be approached about this horrible customer service they are providing. I really believe that the corporate office should send out a secret shopper especially near the weekend. I'm sure that the corporate office is aware of this poor customer service but has not done anything to resolve these issues.

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