Family Dollar Stores, Inc. Consumer Complaints All Reviews
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FD Don't Care About Employees At ALL!!!
Family Dollar Stores, Inc. Consumer Complaint
I worked briefly (4months) at the Family Dollar in Bradford PA, and really liked the job except for one thing, the second assistant manager. Why we even needed 3 managers for a store that employ's 4 people (3 now) is beyond me. She is a tyrant. She was especially ignorant to me, and I finally lost it, and had to leave the store and my position. She wanted to be respected however, didn't want to show anyone the slightest respect. I'm not asking for a buddy nor a best friend, just a respectful working environment. She was belittling to employees and customers alike, rude, and...
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(Miscellaneous)
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Customer Service in Shallowater, Texas
Family Dollar Stores, Inc. Consumer Complaint
The staff have no customer service. Just came out of this business. A blonde and brunette with no name tags were too busy looking at sonogram pictures to help me find what I needed. They did not offer to help. The brunette was talking how she had worked at a store on Slide in Lubbock and not gotten any help and told her boss that she would not go back. I have had it with this store. I have had a problem in the past with complaints voiced to district manager and corporate office without response. I have shopped at Family Dollar in Lubbock and found staff very nice and helpful....
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(Shopping, Chain Stores)
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Store at Lindenhurst NY
Family Dollar Stores, Inc. Consumer Complaint
I went there for a return, the manager a Hispano Woman, she only spoke in Spanish, She is a messy and Nasty woman eaten and yelling to all cashier in spanish too!! When she did something about my return, she looks so angry, long face and she never spoke english, by the way, she didnt say a word to me, no greeting, no good bye!
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(Miscellaneous)
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Family Dollar store Mt.Gilead,Ohio sauce pan and inside peeling paint
Family Dollar Stores, Inc. Consumer Complaint
My hubby wanted sausage gravy this morning,so I get the new sauce pan out that I bought at the Family Dollar store in Mt.Gilead Ohio...I used a whole roll of sausage,a cup of flour and almost a half gallon of milk.. Then I noticed all these black specks in my gravy!!!! OMG!!!! it was the paint from the inside of the pot!!!!! So I am out the cost of the pan and now the cost of the ingredients!!!!!!!!! I called the store right away and spoke to the manager about what had happened and she says "Well bring it back and all I can do is give you an in-store credit" Like I would want to...
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(Miscellaneous)
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Bad Assistant Manager!
Family Dollar Stores, Inc. Consumer Complaint
I shop at your Family Dollar store in Stafford Springs, Ct 06076 and I gotta say. Very dissapointed. I'm a regular customer, and I see alot that goes in there, and lately, I feel that one of your employee's is out-of-control. Everytime I go shopping, she's either outside smoking a cigarette, for 20 minutes at least, or talking on her cell phone outside. I noticed that anytime any of the cashiers need help, or ask her a question, she yells at them, calling them stupid and saying "s**t" and "f**k" a whole bunch of times. I have approached the store manager...
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(Miscellaneous)
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Worst Store to Shop In
Family Dollar Stores, Inc. Consumer Complaint
Family Dollar on Frankford Avenue, Philadelphia, PA 19135. Poor management, cashiers with long, curling six inch fingernails..ugh. Boxes stacked in the aisles while staff wander about the store. Nasty, incompetent manager who is alienating the customers by her snotty attitude, she can often be found in the back stiore room eating potato chips or not answering customers questions. Need to have a shake up there. Most people I have spoken to shop at Dollar Tree and only go into Family Dollar when they have to.
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(Miscellaneous)
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Do They Care About Customers
Family Dollar Stores, Inc. Consumer Complaint
Family Dollar in Buena Vista, CO
Every time I have been to this location there is no one at the register. I usually go in to pick up one or two items and want to run in and out quickly. However at this location the people working are always in some other area of the store where they can't see the register. It takes twice as long as it should because you either have to wait for someone to see you or go find someone to come ring you up. I understand that there are other things to do in the store but at least one person should be within eye-shot of the register after all nothing else...
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(Shopping, Chain Stores)
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Terrible Management!
Family Dollar Stores, Inc. Consumer Complaint
I work at Family Dollar in Philadelphia and it is by FAR the WORST job I have ever had!I'm grateful for being able to find some type of work in this economy but it is not worth the headache.Management runs such a tight ship with payroll,with the amount allowed there is only enough payroll to have two people working at a time no matter how much is to be done.You cannot take a break because with only two people there are always customers.You're basically checking out customers and then attempting to open boxes,stock,stack and recover inventory in 3 minute intervals since that's...
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(Shopping, Chain Stores)
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Unfair
Family Dollar Stores, Inc. Consumer Complaint
I currently work at a Family Dollar store and let me tell you. I hate it. I'm assistant manager and I close 5 nights a week, my manager closes their mandatory 2 nights a week and the other assistant manager refuses to close. She refuses to work nights, she refuses to stock, she refuses to unload the truck, she's always yelling at customers which to me is extremly rude and inconsiderate. She goes and takes 10 minutes (literally) to smoke a cigarette about every 30 minutes, all she does is ring and then screams at the store manager when the store manager gives her anything less than...
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(Miscellaneous)
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RACIAL PROFILING/BAD CUSTOMER SERVICE
Family Dollar Stores, Inc. Consumer Complaint
I've experienced nothing but discrimination from Family Dollar in Landover, MD. They have the message that plays when the store gets too crowded, about the location being monitered and law enforcement on standby. I also had an incident at this location where I was arrested, and the police had to find someone to come and pick up my two kids. So that incident occured and I still chose to shop at Family Dollar. I have to constantly tell my kids to not put their hands in their pocket or anything, because I don't want it to 'look' like we're stealing. But then to have to...
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(Shopping, Chain Stores)
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family dollar store
Family Dollar Stores, Inc. Consumer Complaint
Cashiers are always talking out loud on how bad the payroll is, how bad their manager treats them, and always talk bad about other employees who are not there at that shift are. Its discouraging to hear all of this, while you are shopping. Seems all the cashiers working there are very bitter. I never see a manager there during the evening hours. Also they never pay attention when they bag your stuff. I have lost my merchandise a couple of times. I end up at home missing some groceries. When I go and complain, they always say, their is no manger to handle the situation. I've filled out...
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(Shopping, Chain Stores)
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no customer service
Family Dollar Stores, Inc. Consumer Complaint
Store number6277 in Illinois. The cashier did not bag any of my items, or the customer standing in front of me in line. She did not smile or speak except to say the amount that was owed. She then turned right around and continued het conversation with another employee, promptly forgetting ma and the items I purchased. I didn't bother complaining to the supervisor since that was with whom she was speaking. Worse customer service ever!
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(Shopping, Chain Stores)
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detained and searched
Family Dollar Stores, Inc. Consumer Complaint
Today 10-25-11 I patroned a Family Dollar Store on Ga hwy 85, store number 8468. After completing my purchase I exited the store and one of the employees came out behind me in a hurry (I thought I had forgotten something). The young lady said to me that the door beeped when I exited and it should not have and asked me to return to the store. The clerk reached for my bag and I gave it to her. The receipt was in the bag for my purchase. As I entered the store the door beeped again and she said you heard it beep right? I replied that yes I did hear it. Then she said come this way please and...
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(Shopping, Chain Stores)
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Not good company
Family Dollar Stores, Inc. Consumer Complaint
Family Dollar is NOT a family company!!My husband works 6 days a week which leaves very little time for famiy!! Plus if needs to take time off for a specific reason sometimes it is quite difficult and he is always made to feel guilty. How do they expect people to have a life and take care of their family. They don't even pay enough to their 6 day a week managers so that their wives can stay home to take care of the household. I pray to God everyday to bring my husband a new job!
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(Shopping, Chain Stores)
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Not impressed
Family Dollar Stores, Inc. Consumer Complaint
By far the worst place I have ever worked...(I am currently trying to find a better place to work.) Our air conditioning and heating for the building have not worked properly the entire time I have been employed there, which is going on four years. During the winter it's freezing and during the summer it's hot.(Our dress code doesn't make allowances for this kind of stuff, but thank god for our store manager, who said until they fix it she gives us permission to ignore it within reason.)
In addition to this our stores don't have adequate pay-roll budget to keep at...
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(Miscellaneous)
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there is a problem with your buggies!
Family Dollar Stores, Inc. Consumer Complaint
First of all I am glad to be able to share a concern with a store in my community that I use on a consistent basis. Today I purchase one of the larger containers of liquid detergent along with other various items. I was informed afterwards that the buggies had to stay in the store. It upset me because of the volume that I had purchase and the challenge of getting them all to my car without any assistance. Why would your company use that type of buggy when people often make large purchases that can be real challenging to carry? I think I probably will not make that same mistake again and...
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(Miscellaneous)
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Store Going Down Hill
Family Dollar Stores, Inc. Consumer Complaint
The Family Dollar Store in New Albany, MS us to be one of the nicest in this area. I do not know what has happened but as of date (April 5, 2011) it has turn pure gutter butt.. It is utter disgust. It's always nasty, the products are open and tampered with and the employees are very unprofessional. It was once the best stop outside of Walmart. By the way it looks inside infant be surprise if it's bars on the windows and condemned cause poor management by June of 2011. Please restore this location back to it's original appearance and gracefulness and level of class..
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(Shopping, Chain Stores)
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MANAGEMENT
Family Dollar Stores, Inc. Consumer Complaint
OKAY THE COMPANY IS VERY DEMANDING A GOOD COMPANY BUT EXPECTS WAY TOO MUCH FROM A MANAGER SIX DAYS A WEEK IS WAY OUT OF LINE WE SHOULD BE ABLE TO WORK 5 DAYS AT 52 HOURS INSTEAD OF 6 DAYS gas is too high and we do not get paid enough for all that. NO BENEFITS OR HOLIDAYS OFF IF YOU WANT GREAT PEOPLE AND WANT TO KEEP THEM YOU NEED TO RETHINK THE WAY YOU TREAT PEOPLE !!!!! UPPER MANAGEMENT D.M ETC DO NOT KNOW HOW TO TREAT PEOPLE OR TALK TO THEM. SUPPLY SOME UNIFORMS INSTEAD OF MAKING PEOPLE BUY ALL OF THEM THEY GET DESTROYED BY CHEMICALS COME ON TREAT YOU EMPLOYEES WITH RESPECT YOU MAY GET...
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(Miscellaneous)
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its not about the family
Family Dollar Stores, Inc. Consumer Complaint
They say "its all about the family" now thats hard to belive when the company does'nt give the stores enough payroll to keep it fully staffed.The kids arent even able to see thier parent because they leave before they are up and are asleep by the time they are home. 1 to 2 days a week they might get a chance and its not fair to the children and the little time now to thier extended hours they see them even less this shows how greedy the company realy is.Im dissapointed they are this way.
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(Shopping, Chain Stores)
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