Family Dollar Stores, Inc. Complaint
Horrible customer service
I received a generic reply with a phone number to call. For two days I called and held for over 20 minutes before I got totally frustrated. Today I had the time to waste waiting for a representative. After 22 minutes I talked to Ivan (wouldn't give me his last name) and he was extremely rude to me and wouldn't listen at all or try to understand my problem.
I asked to speak to a manager and he said there wasn't one. I said someone must supervise your department and he said Chastity was his supervisor (again no last name). I asked to speak with her and he said "No you can't - you can't talk to anyone higher up. They'll just tell you the same thing." He was so rude and I can't believe a company won't allow disgruntled customers to speak to a higher-up.
Even if there was nothing they could do to help, it would at least be advantageous to be polite.
I'll never shop here again.I've been a loyal customer for over five years and shop there quite often.
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More Family Dollar Stores, Inc. reviews
- I love the products that this...
- former employee
- its not about the family
- excellent services
- WONDERFUL FAMILY DOLLAR
- MANAGEMENT
- Store Going Down Hill
- there is a problem with your buggies!
- bad buggies
- Not impressed
- These issues have to be resolved
- overcharged
- Not good company
- detained and searched
- no customer service
- customer service
More
Similar reviews
- HORRIBLE
- DO NOT BUY ANY OF THEIR LAPTOPS!!!! THEY ARE DEFECTIVE AND THEY WONT FIX THE PROBLEM!!
- Fedex horrible customer service
- Horrible Delivery, customerservice, and managerial compensation
- horrible horrible horrible
- Worst customer service in the industry
- Worst coverage and even worse customer service
- Horrible Shopping
- Horrible, horrible horrible in every way!
- Horrible Breakfast Experience at the Best Western Arrowhead Lodge
- HORRIBLE!
- DIRECT TV IS HORRIBLE
- horrible customer service
- Horrible Customer Service
- At&t horrible customer service resolving problems
- Horrible Aldo Customer service
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
Activity
Details
[Top]